FAQs

I can't go to the festival anymore. Can I sell my ticket or give it to a friend?

You may not sell your ticket, but you may give it to someone else together with a photo or copy of your ID.

Is there a cloakroom service at the Festival?

Events at Lingotto and OGR Torino offer a cloakroom service.

Are there any promotional discount codes for festival tickets?

Official Carrier KLM offers discounts on ticket. Check out our Transportation page to know more.

What kind of objects are forbidden inside the festival?

Food, drinks, glass objects and umbrellas are forbidden.

Is it possible to buy tickets at the door?

Yes, it’s possible, unless they are sold out.

Do i have to print my ticket to access at the event?

No, you can also enter with the digital version in your phone

How is the policy for disabled people's access? How can i comunicate to the Festival my needs and requests?

For any tickets bought by an handicapped person or an helper , Club To Club guarantees one more accredited ticket. You can write us to tickets@clubtoclub.it

Can i get out of festival locations and then back in?

No, once you get out of festival venues you won’t be allowed to go back inside.

Until what time will alcoholic drinks be available?

In accordance with the Italian law, no alcohol is served after 3am. You can still use the tickets you purchased for alcoholic drinks to obtain soft drinks.

Where can I find the festival line-up?

You can find it here.

Can I take photos inside the festival?

You can take photos without using flash and respecting artists and audience around you. Taking videos inside the event is forbidden.

How can I reach the venues?

You can find everything you need to know here.

What time do the events at Lingotto start/ finish?

The events at Lingotto start at 8 pm and finish at 6 am the day after.

Where can I check out your terms and conditions?

You may check them out here.

How old do I have to be to access the festival?

Access is restricted to people over 18 years of age, valid ID may be required.

Contact us

If you have any other doubts, please send an email to info@clubtoclub.it