WELCOME! PLEASE FIND ALL USEFUL INFORMATION ABOUT C2C FESTIVAL 2023 APP AND WRISTBAND BELOW
APP
—Download the official app [Apple Store/Google Play Store].
REFUNDS
—Refund requests deadline: 23:59 Wednesday 8th November 2023;
—The minimum refundable amount will be 2€;
—Refunds will be granted within Friday 15th December 2023.
WRISTBAND
—You can collect your wristband on Friday 3rd and Saturday 4th November at Lingotto;
—The wristband must be worn for the whole event duration: it will be the only payment method accepted for cloakrooms, bars and food at Lingotto [Friday 3rd and Saturday 4th November];
—You can top—up your wristband through the official app with PayPal, Stripe, Visa, Mastercard and Amex or by cash at the dedicated desks located inside Lingotto [Main Stage and Stone Island Stage];
—You can top—up your wristband in multiples of 10€ [10€, 20€, 30€, etc];
—You can check your wristband balance on the app or at the top—up desks;
—The festival currency is token: 1€ is equivalent to 1 token;
—The wristband has an activation cost of 2€ that will be deducted from the first top—up.
ECOGLASSES
—EcoGlasses will be used during the festival to reduce waste impact;
—By purchasing the first drink you will be charged a deposit of 2€ which will be returned to your bracelet upon delivery of the EcoGlass at the Main Stage and Stone Island Sound Stage bars/cashiers;
—Only the glasses you have purchased with a regular deposit will be refunded.